Overview Provides technical support for the Bank's data or voice network infrastructure. Installs, maintains, and configures network hardware and software. Resolves technical issues reported by users or system alerts. Responsible for network components, asset inventory, and capacity planning, including developing and documenting network device upgrades. Drives operational

Perform database performance analysis, ongoing maintenance/tuning to ensure maximum performance on Netezza and DB2 UDB systems. Assist development teams with planning and implementing database changes and query optimization. Recommend and implement a detailed security design based on minimum necessary privileges required. Review SQL queries and database design for perform

The essential functions of the job include, but are not necessarily limited to, the following Operational oversight for a branch location, ensuring compliance with all branch operations policy and procedures Research and resolve transaction/cash discrepancies Hiring, supervision, and performance management of service line associates Processing transactions accurately and

Aids the front office in completing client account inquiries for existing loans. This could include submitting required information to Operations teams regarding advances, interest rate changes, etc. Client account inquiries would also entail creating performing interest rate calculations, pulling statements, submitting payoff letters/quotes, loan closures, ticklers, and

The essential functions of the job include, but are not necessarily limited to, the following Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capa

Project Management Guides a team of associates and contractors throughout the project life cycle. Conveys clear expectations of project goals. Resolves issues, directs work activities and keeps the team on track with project scope, schedule and budget. Reports project status and performance to the appropriate parties. Coordination Coordinates construction and renovation a

Meet assigned production goals. Actively sell the Bank's business products and services in a professional manner through an established number of pre arranged, well planned outside sales calls on a weekly basis with follow up as needed to gain and optimize the business relationship. Primary focus is on net new, non borrowing business/commercial relationships. Refer potent

The essential functions of the job include, but are not necessarily limited to, the following Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capa

Define the Quality Control approach to ensure the ITAM implementation conforms to standards and is fit for use. Establish Quality Control objectives, metrics, review process and expected output. Measure, monitor and evaluate the implemented process by testing against the predetermined objective and a defined set of quality criteria. Perform analytical testing of complianc

System Enhancement Performs a variety of actions that evaluate and improve department systems, processes, and applications. Utilizes programming specifications to construct modules, develop testing methods, and design materials. Provides new feature time estimates for system changes and assists in implementing modifications. Executes test plans to validate application fun

Consultation Provides consultative direction and technical advice relating to the Bank's operating systems, software, and hardware infrastructure. Supports all areas of Technology and Operations. Leads strategic designs, initiatives, and contributes to the analysis of new and existing Bank technologies. Project Management Leads assigned technical projects ensuring accurat

Manage a wide range of client relationships. Develop deep knowledge of SVB products and services and demonstrate ability to provide creative solutions to meet client needs. Interact with clients, referrals, and prospects independently. Lead client meetings with cross functional SVB team members and colleagues to position appropriate solutions based on stage and business n

Technical Support Provides support for technical systems that execute business applications at a high level of ability and expertise. Configures, installs, and upgrades systems. Resolves complex, escalated technical issues. Responsible for administration, communication, and documentation throughout technical support activities. Manages technical projects and assists manag

Technology Strategy & Roadmap Assist in the development of a comprehensive technology strategy that aligns with the Internal Audit Department's overall strategic objectives. Identify current and future technology needs and gaps within the department. Establish short and long term roadmap to address these needs and achieve the department's desired future technological stat

Process Improvement Identify opportunities to enhance documentation processes and implement improvements to increase efficiency and effectiveness. Create and Maintain IT Process Documentation Develop and update a variety of documents, including policies, standards, and procedure guides, ensuring accuracy, clarity, and compliance with company standards. Collaboration Work